Backed by Next Big Thing AG & Rieckermann Group, Makula Technology GmbH (makula.io) is looking to disrupt the manufacturing industry. Join us on our journey! We are a post-revenue SaaS company based out of Berlin that provides small & medium-sized (SME) machine manufacturers with an after-sales service platform to ensure continuous operations despite internal and external uncertainties.
As a Customer Success Manager(all genders) at Makula, you will be the first hire in the customer success department, responsible for setting up and implementing all customer success processes for our B2B SaaS Organisation. You will work closely with our sales, product, and engineering teams to develop and execute strategies that will maximize the value our customers get from our products.
What we offer you:
Strong written and verbal communication skills in English & German are a must. Additional European languages are a big plus
Ability to build strong relationships with customers and internal stakeholders
Comfortable using data to drive decisions
We value diversity and therefore expressly welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, physical abilities, age, sexual orientation and identity.
That sounds exciting? We are always interested in working with excellent people.
Apply now and be part of Makula.